Manager of Diversity, Equity, and inclusion

Manager of Diversity, Equity, and Inclusion

Posted 7.29.21

Apply with:

Cover Letter, Resume/CV, Salary Requirements, and References

Apply to:


As a key member of the Community Tennis Department, the Manager of Diversity, Equity and Inclusion develops and strengthens relationships through implementation of an integrated strategy for outreach to multicultural organizations within and outside the tennis ecosystem. The Manager will focus on strategic planning, partnerships and assist in the management of staff and volunteers. The Manager of DE&I will build and maintain relationships with local tennis organizations (CTAs, NJTLs, Park and Recreation Departments, and Schools Tennis) while considering various experiences, backgrounds and perspectives of participants. The Manager will consider data derived from research to construct a plan recognizing diversity, equity and inclusion as a core value. This position acts as a liaison to and collaborative member of relevant USTA and Southern California committees.

Primary Relationships

  • Reports directly to the Director of Community Tennis
  • Works with other staff members across departments
  • Works with committee chairs and responsible officers
  • Works with the National Diversity and Inclusion department
  • Works with Section and local volunteers at the Community Tennis Association level
  • Include Diverse providers and/or organizations that serve diverse audiences
  • Cultivate relationships with diverse community organization leaders to introduce tennis as a sport that provides growth and positive development

Principal Accountabilities

  • Build and manage various cross-departmental projects that develop teamwork and cohesion
  • Utilize various research mechanisms and tools to capture data that strengthens the business value of diversity, equity and inclusion 
  • Assist with the interview and hiring process for USTA Southern California and volunteer selection process for committees/project teams
  • Acquire, evaluate, and maintain volunteer and staff demographics to report to the USTA National office on a yearly basis
  • Discover, advocate for, and implement new technology tools across USTA Southern California to streamline processes and enhance efficiency
  • Provide support to the Southern California Tennis Foundation
  • Collaborate with USTA National on special projects, workgroups, staff retreats, and monthly conference calls
  • Provide diversity and inclusion education and training to staff, volunteers, Community Tennis Associations, and other stakeholders
  • Attend in-person and virtual conferences and share learnings with staff and volunteers
  • Collaborate with the Director of HR in identifying staff training needs and ongoing support
  • Provide policy and procedures guidelines for the employee and volunteer handbooks
  • Manage budget for Diversity, Equity and Inclusion 
  • Set personal goals and assists with department goals, adjusting as needed while following current data analytics
  • Perform additional duties as assigned

Minimum Qualifications

Bachelor’s Degree from an accredited college or university, or equivalent work experience

3-5 years of previous experience in Diversity and Inclusion, corporate strategy, business operations in a sports organization

A proven track record engaging with diverse populations

Preferred Qualifications

Experience working with USTA and/or CTA’s, NJTL or Schools

Experience with non-profit, volunteer based organization

Background with operation and/or implementing USTA Tennis programs

Experience managing and direction remote staff

Knowledge, Skills and Abilities

Ability to identify and advocate for new and innovative ways to integrate diversity, equity and inclusion

Ability to find creative solutions and possibility in the face of obstacles

Skilled in building Diversity, Equity and Inclusion initiatives from scratch

Skilled at working in a cross-functional environment with varying stakeholders and decision-makers

Ability to work and problem solve autonomously

Ability to use data and research to tell a story and build strategies for inclusion

Interest in the sports and entertainment industry in a non-profit setting

Ability to work with volunteers and follow non-profit systems of operations

Excellent verbal and written communication skills

Ability to navigate sensitive subjects and foster relationships with staff and volunteers who have varying degrees of comfort with diversity and inclusion

Ability to learn additional technological skills, software as needed

Strong attention to detail

Task-oriented and problem solver

Self-starter with a “team-first” mentality

Willingness to grow and learn

Exceptional communication skills

Ability to travel and work weekends as needed (approximately 20% of time)

Physical Requirements

May require extended time outdoors with temperatures above 90 degrees

May require lifting boxes/equipment


Commensurate with education and experience

Application Open Date

July 28,2021

Application Close Date

August 23, 2021 

To apply, please send cover letter, resume, salary requirements, and list of 3 references (including contact information) to the following email address:

Linda Milan, Executive Director, Southern California Tennis Foundation